• Incorporated user feedback about the new experience, resulting in increased payment speed and satisfaction
• Led design of new features and growth projects for card readers and the PayPal point of sale app on iOS and Android that increased revenue
• Tested concepts with merchants in retail, food/drinks and events
• Advanced the design system with a better component architecture for iOS, Android and the card reader
• Won an innovation competition globally at PayPal for an emerging new business idea.

Depending on the market and merchant settings, buyers get an adapted tipping dialogue on the reader and merchants are informed what's happening with text and sounds. This shows the merchant flow, except the accept or decline steps after the card has been used by the buyer.